Refund policy

At Runtime Society, we want you to be completely satisfied with your order. If something arrives incorrectly or has a genuine quality issue, we’ll make it right.

We offer refunds or replacements for:

• Incorrect items
• Damaged products
• Defective products

Refund requests must be submitted within 30 days of the purchase date.

To request a refund, email support@runtimesociety.com with your order number, a brief description of the issue, and clear photos where applicable.

Runtime Society may update this Refund Policy from time to time. The most current version will always be available at runtimesociety.com.

For the best long-term results, follow the washing and care instructions provided with your product.